There has been a recent spurt in e-commerce business
worldwide. A wide range of consumer products, branded or non-branded, are being
sold from the online platform. Although the success of these online stores
depends on a number of factors, some products, by virtue of their very nature,
make for good online sales items. Travel products such as the cheap air tickets, hotels and holiday
packages are some of these good online selling items. What makes these products
good for online sales?
Customers Restricted
from Seeing Products
Buying airline
tickets is different from buying other consumer items since you can visit a
retail outlet to see other products but not the airplane seats. Since there is
no option of seeing the seats in real-life before buying the tickets, it does
not make any difference whether these are bought online or offline. Since
online medium of purchase is far more convenient and also provides all required
information, it becomes the preferred medium of booking flights. The same is
also true of the hotels and holiday destinations where the customers have
restriction or limitation which prevents them from seeing these before buying.
Presence of
Independent Credible Reviewers
Since you cannot see the travel products most of the time
before buying these, who would you trust for advice and suggestions? There are
companies which review and rate the different travel products and their
suppliers on regional and global basis. These provide credible information
resources for ascertaining the quality of travel product. Presence of these
companies has facilitated online commerce in travel products.
Uniqueness and
Localized Nature of Products
Travel destinations are unique in their own respect and
localized in nature. These might have been replicated in different countries
but are separated by great distances. The same is true for hotels and airlines
as well. Due to their highly localized nature, it is not possible for people
from faraway lands to see them in real and also, these products cannot be taken
close to customers. So, selling of cheap domestic air tickets, lowest airfare international flights, hotels and destination packages is witnessing
an increase.
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